How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
Registering in Forthscale support portal
Submitting a ticket in support portal
Creating administrative support user in IAM, AWS console
Forthscale Cloud Care Overview
Forthscale ID and new login to helpdesk
See all 6 articles
Connecting to Linux server with PEM/PPK file
updating Jerusalem daylight time with a correct timezone file for 2013 in ubuntu
To Use or not to Use a EIP with the AWS instance.
How-to increase "Open Files Limit” on Linux machines
Umask settings for web servers
See all 8 articles
Turning On AWS Detailed Billing Reports For Revisor billing module
How Do I Get Security Credentials
Accessing Heili monitoring dashboard
Viewing Server Status at Heili
Adding avatar to Heili user
See all 7 articles
Installation and Configuration
Heili Managed Service F.A.Q.
Do I have root access to my Managed Server?
Heili managed service scope
Heili Managed Service vs Heili Managed Service Startups
Apache via Telegraf
Integrating Cloudflare "I'm Under Attack" and Heili
Terms and Conditions