Getting Started

Default solution folder, feel free to edit or delete it.

Registering in Forthscale support portal
Before submitting tickets user has to be registered on our support portal, Registration process is easy and straight...
Mon, 20 May, 2013 at 6:23 PM
Submitting a ticket in support portal
After successful registration you can submit a support ticket by clicking on “New support ticket”. Figure 1: Opening support ticket wizard. ...
Mon, 20 May, 2013 at 6:07 PM
Creating administrative support user in IAM, AWS console
As part of our services we need access to hoster`s management console. In case of Amazon Web Services (AWS) it is Amazon management console and we ask al ou...
Thu, 15 Aug, 2013 at 10:07 AM
Forthscale Cloud Care Overview
Forthscale Cloud care overview The Service Level Agreement (SLA) is applicable to managed instance service delivered to Customers. This SLA does not ...
Mon, 2 Jul, 2018 at 2:53 PM
Forthscale ID and new login to helpdesk
As part of our service improvements we are launching a unified Forthscale ID. It will allow single sign on and identity for all our services and better secu...
Thu, 5 Jul, 2018 at 4:32 PM